Privacy Policy

Privacy Policy

Introduction

Welcome to https://diversion-safe-household-items-storage.selfsecure.net! We, Diversion Safe Household Items Storage (referred to as “we,” “us,” or “the Company”), are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of data in alignment with international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications and services as an authorized user.
  • During your visits to our websites linked to this privacy policy.
  • When you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance and personalize your experience with our services:

  • Account Information: Details related to your account creation, such as username, email address, and password.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details or financial records required for certain financial services.
  • Purchase Information: Items you buy from us, including quantities, purchase dates, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to identify your device and provide location-based services.
  • Location Data: Your geographical location data when you interact with our apps or use location-based services.
  • Feedback: Reviews, ratings, comments, and responses provided by users regarding our products and services.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through direct user input, interactions with our systems, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us, but they are bound by their own privacy policies.

Cookies

We use cookies to enhance your browsing experience and for analytics purposes:

  • Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website and services, enabling features like login sessions and account management.
  • Preference Cookies: We use these to remember settings you’ve chosen or customize content based on your preferences.
  • Analytics Cookies: They help us understand user behavior and improve our website’s performance by providing insights into how users navigate and interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. The retention periods vary depending on the type of data and the legal obligations we must adhere to:

  • Financial transaction data is typically kept for a period of 7 years due to tax and accounting requirements.
  • Purchase history may be retained for marketing purposes up to 5 years after your last purchase.
  • Personal information associated with account creation is usually stored as long as the account remains active or until you request its deletion.

When no longer required, we securely delete or anonymize personal data to prevent unauthorized access or use.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you and know how it is being used.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise these rights or have any data-related inquiries, please contact our privacy team at [email protected] or through written correspondence to our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically.

Contact Information

For any questions, requests for data access or deletion, or if you have concerns about our privacy practices, please reach out to us via:

  • Email: [email protected]
  • Mail: Diversion Safe Household Items Storage, [Address], [City, State, ZIP]